Sourcing from China: PAIN or GAIN?

The path towards successful importing from China is surrounded with broken dreams, misplaced trust and suppliers with questionable integrity. Henry Ford rightly pointed out that coming together is a beginning; keeping together is progress; working together is success. This same maxim applies aptly to sourcing products from China.

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7 Reasons Key B2B Relationships Are Failing & Losing Millions

Many key B2B relationships fail to meet expectations and if they were to end, each party within the relationship could be significantly impacted. In this article we examine what is causing key B2B relationships to fail and lose millions, and the missing strategies, expertise and processes that could save your key B2B relationships.

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What Supply Chain Women Need to Succeed

Women can have a successful career in supply chain and logistics by increasing confidence substantially, being authentic and fearless leaders, communicating change requirements clearly and regularly, and engaging effectively and compassionately with all people and levels within an organisation.

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10 simple strategies to improve customer service

Many of our clients put their heart and soul into providing a great customer service, but too many obstacles keep preventing them from achieving this rewarding goal. Excelling at customer service requires a whole-of-company effort with everyone ‘reading off the same page’.

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6 Most Common Issues of Small-Medium Suppliers

Through assisting over 80 small to medium sized enterprises (SME) we have identified six issues most common within these enterprises that need to be addressed to increase their capability and capacity to become fiercely competitive and to successfully tender for opportunities within major supply chains.

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