Workshop Facilitation

Facilitator-led workshops to identify next steps, establish structure and achieve specific outcomes.

Options include:

  • SCMi Supply Chain Partnership Workshop
  • SCMi Supply Chain Collaboration Workshop
  • Next Steps Workshop
  • Customise Your Workshop

Find out more by clicking on each workshop option.

SCMi Supply Chain Partnership Workshop

The Supply Chain Management Institute’s (SCMi) Partnership Model has delivered multi-million dollar benefits for supply chain partners.

Structure a high performance partnership by holding a 1.5 day in-house Partnership Workshop with your key supplier or customer to:

  1. Identify and assess the key drivers
  2. Select the appropriate type of partnership
  3. Develop a Strategy and an Action Plan to manage the relationship and achieve each firm’s drivers.

Dr Lambert & Dr EnzSpecial Opportunity

We are hosting a visit by Dr Douglas M. Lambert, Director of The Supply Chain Management Institute (SCMi), Florida and Dr Matias G. Enz.

Have your Partnership Workshop facilitated by Dr Lambert, Dr Enz and supported by our team.

Special Offer: 50% off In-House Workshop

Workshop must be held during 5 – 14 June 2017

Booking and payment required by 12 May 2017

During this special visit, Dr Lambert and Dr Enz will also be facilitating the Supply Chain Coach® SCMi Executive Education Programs which includes.

A partnership is a tailored business relationship based on mutual trust, openness, shared risk and shared rewards that results in business performance greater than would be achieved by the two firms working together in the absence of partnership.

The Partnership Model

modelbig

Source: http://scm-institute.org/relationship-based-business-model/partnerships-in-the-supply-chain/

“The Coca-Cola Company uses the Partnership Model to structure a discussion of each company’s business strategies and the “drivers” of partnership as the launching point for its strategic supplier partnership process. A joint partnership plan is created as a result of this discussion at the partnership meeting. The plan includes 3-5 annual objectives and specific initiatives, which are assigned to an owner at each company. Our partnership management routines ensure that the initiatives get done and we maintain the momentum generated in the partnership meeting.”
— Martha Buffington, Director, Supply Chain Strategy and Program Management, The Coca-Cola Company

The Partnership Model should be used to structure relationships with key customers or suppliers where there is a history of working together and both sides view the relationship as having the potential for partnership.

Building and sustaining tailored business relationships with key customers and suppliers can lead to a competitive advantage. However, partnerships are challenging to manage.

Too often, managers enter into a relationship with another member of the supply chain without either side clearly identifying their expectations. This is the primary reason why these relationships fail to meet the goals of one or both sides. With this in mind, SCMi developed a model that can be used to identify the business reasons for building more closeness in a relationship (these are called ‘drivers’ of the partnership). SCMi have conducted more than 100 partnership meetings with major corporations around the world.

Watch Dr Douglas M. Lambert provide a brief description of The Partnership Model on the SCMi website

Dr Douglas M Lambert explaining The Partnership Model.

“The Partnership Model has become an essential tool for me in structuring the supplier relationships that are necessary for business success. Understanding both parties’ expectations and the potential benefits of a relationship is essential to appropriately allocate time and resources. Using the model has improved our efficiency and success rate with supplier relationships. Our suppliers often praise it for helping them better allocate resources and achieve the improved results.”
— Judy Hollis, President, Judith L. Hollis, LLC Former SVP, Wendy’s International, Inc

Workshop Details:

  • Duration: 1.5 days
  • Location: Held at a location of your choice
  • Attendees: A cross-functional management team from each firm to represent the customer and the supplier (typically about 15 people from each firm)
  • Process:
    • Teleconference: Two weeks before your workshop, a pre-workshop teleconference is conducted to explain how the workshop will be delivered. This teleconference will assist with ensuring the workshop is efficient, productive and achieves objectives. Dr Lambert will be leading this teleconference if you book on the above dates of his visit.
    • Reading: Each team will need to read the following article in preparation for the workshop: click here for Harvard Business Review article “We’re in this together”.
    • Key Drivers: Led by two facilitators, each management team works separately with a facilitator to identify their firm’s drivers of the partnership. Drivers are the compelling reasons for two firms to partner, the expected benefits from expanding a relationship, and they can be summarised in four categories: asset/cost efficiencies, customer service improvements, marketing advantage and profit growth/stability. The stronger the drivers, the more chance of a successful partnership.
    • Partnership Type: After both sides have agreed on the drivers, the next step is to identify the appropriate type of partnership by considering the strength of the drivers and how well the two firm’s mesh. This includes examining: the environmental factors which increase the likelihood of partnership success; partnership components – the managerial controllable elements of a partnership; type of partnership (e.g. Type I, Type II, Type III etc.).
  • Output: The output of the workshop is a Strategy and an Action Plan for managing the relationship and achieving each firm’s drivers.

The Partnership Workshop is about an agreed evolution in the relationship – one that is negotiated, transparent and accountable. If you get it right, you can co-create value and both sides win.

Typically the workshop is funded equally by the two firms.

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“At The Coca-Cola Company, we use supplier segmentation as the foundation of our global supplier relationship management process. Partnership sessions are held with suppliers categorised as strategic during the segmentation.”
— Martha Buffington, Director, Supply Chain Strategy and Program Management, The Coca-Cola Company

“I think the model is invaluable and I have seen it work with all types of relationships.”
— Joe Gordon, Vice President of Supply Chain, Noodles & Company

“It is easy to put the commitments on paper, but it is more difficult to put them into action.” — Judy Hollis, President, Judith. Hollis LLC, Former Senior Vice President, Wendy’s International, Inc.

Post-workshop, Supply Chain Manager™ can also assist you to implement, manage and measure the benefits of your partnership through our Consulting or Intensive Support services. Alternatively, our sister agency Supply Chain Coach® can show your team how, through Coaching and Executive Education.

SCMi License: Supply Chain Manager™ is an agency of LSC Solutions Pty Ltd – the only company in the world to partner with the Supply Chain Management Institute (SCMi) in Florida www.scm-institute.org. This collaboration allows LSC Solutions Pty Ltd via its agency Supply Chain Manager™ to deliver SCMi Services using the methodologies that have increased the value of multi-billion dollar corporations and supply chains in the USA and around the world.

SCMi Supply Chain Collaboration Workshop

The Supply Chain Management Institute’s (SCMi) Collaboration Framework has delivered multi-million dollar benefits for supply chain collaborators.

Structure a high performance collaboration by holding a 1 day in-house Collaboration Workshop with your key supplier or customer to:

  1. Identify and assess the key drivers
  2. Mutually agree on long term priority performance goals
  3. Develop a Strategy and an Action Plan to manage the relationship and achieve each firm’s drivers.

Dr Lambert & Dr EnzSpecial Opportunity

We are hosting a visit by Dr Douglas M. Lambert, Director of The Supply Chain Management Institute (SCMi), Florida and Dr Matias G. Enz.

Have your Collaboration Workshop facilitated by Dr Lambert, Dr Enz and supported by our team.

Special Offer: 50% off In-House Workshop

Workshop must be held during 5 – 14 June 2017

Booking and payment required by 12 May 2017

During this special visit, Dr Lambert and Dr Enz will also be facilitating the Supply Chain Coach® SCMi Executive Education Programs.

The Collaboration Framework can be used to structure collaborative business relationships where the conditions for successfully using the Partnership Model have not been met. A new relationship with high potential or an important relationship to each side that is not a balanced relationship are examples where The Collaboration Framework should be used.

Also, the Collaboration Framework can be used in the development of Product and Service Agreements with key customers and suppliers.

The Collaboration Framework

collaboration-framework-large

Source: http://scm-institute.org/relationship-based-business-model/partnerships-in-the-supply-chain/

“The Collaboration Framework helped us refocus a relationship with a new supplier of a high potential new product where performance was not meeting the requirements of our key customers.”
— Pete Koehn, Vice President, Global Operations, Imation

Workshop Details:

  • Duration: 1 day
  • Location: Held at a location of your choice
  • Attendees: A cross-functional management team from each firm to represent the customer and the supplier (typically up to 15 people from each firm)
  • Process:
    • Teleconference: Two weeks before your workshop, a pre-workshop teleconference is conducted to explain how the workshop will be delivered. This teleconference will assist with ensuring the workshop is efficient, productive and achieves objectives. Dr Lambert will be leading this teleconference if you book on the above dates of his visit.
    • Reading: Each team will need to read the following article in preparation for the workshop: click here for Supply Chain Quarterly article “Co-creating value: The next level in customer-supplier relationships”.
    • Key Drivers: Led by two facilitators, each management team works separately with a facilitator to identify their firm’s drivers of the collaboration. Drivers are the compelling reasons for two firms to collaborate, the expected benefits from expanding a relationship, and they can be summarised in four categories: asset/cost efficiencies, customer service improvements, marketing advantage and profit growth/stability. The stronger the drivers, the more chance of a successful collaboration.
    • Performance Goals: Participants identify 18-24 month performance goals for each driver and assign each driver a priority (critical, very important and important). The teams decide what they can accept as joint goals. Managers from each firm clarify their expectations, mutually agree on goals for the relationship and develop a plan for implementation.
  • Output: The output of the workshop is a Strategy and an Action Plan for managing the relationship and achieving each firm’s drivers.

The Collaboration Workshop is about an agreed evolution in the relationship – one that is negotiated, transparent and accountable. If you get it right, you can co-create value and both sides win.

Typically the workshop is funded equally by the two firms.

Get Started

“It is incredible what we learned about our customers in these meetings. In some cases, we found that certain goals we had were, as a matter of customer policy, never going to happen, so we were able to immediately pull resources back. In other cases, we uncovered opportunities for collaboration that we had no idea existed. Either way, the sessions helped us, and our customers, make much smarter investments with each other and accelerate returns on those investments.”
— Bernard F. Leonard, Group Vice President, Food Service, Tyson Foods

“It is easy to put the commitments on paper, but it is more difficult to put them into action.” — Judy Hollis, President, Judith. Hollis LLC, Former Senior Vice President, Wendy’s International, Inc.

Post-workshop, Supply Chain Manager™ can also assist you to implement, manage and measure the benefits of your collaboration through our Consulting or Intensive Support services. Alternatively, our sister agency Supply Chain Coach® can show your team how, through Coaching and Executive Education.

SCMi License: Supply Chain Manager™ is an agency of LSC Solutions Pty Ltd – the only company in the world to partner with the Supply Chain Management Institute (SCMi) in Florida www.scm-institute.org. This collaboration allows LSC Solutions Pty Ltd via its agency Supply Chain Manager™ to deliver SCMi Services using the methodologies that have increased the value of multi-billion dollar corporations and supply chains in the USA and around the world.

Next Steps Workshop

Our professionally facilitated Next Steps Workshops allow you to get your team together to identify and discuss supply chain issues, opportunities, priorities and requirements with our supply chain experts before jumping into supply chain improvements with limited understanding.

Three types of Next Steps Workshops are available:

  • Discovery Workshop – sort your supply chain chaos before it gets worse
  • Issue Exploration Workshop – tackle your significant supply chain issue head-on
  • Opportunity Workshop – seize your supply chain opportunity ASAP

The Discovery Workshop is perfect for covering a wide range of supply chain issues and opportunities. End your frustrations. Achieve your goals.

The Issue Exploration Workshop is perfect for addressing a significant supply chain issue or risk. Mitigate your risks. Get back on track.

The Opportunity Workshop is perfect for addressing a significant supply chain opportunity before your competitor does. Gain your competitive advantage. Blow away the competition.

Inclusions:

  • Onsite workshop:
    • You explain, we listen. This is your opportunity to provide a comprehensive brain dump of your significant supply chain risks, issues and/or opportunities.
    • We ask the questions that matter most. Together we will explore strategic and operational objectives, goals, requirements, concerns, impacts, risks, issues and opportunities – as relevant to requirements.
  • Need a rapid response? Book, hold workshop and receive a fully explained high level categorised and prioritised Next Steps Report, all within 5 working days.

The most successful firms make informed decisions. Use a Next Steps Workshop to be better informed regarding the most appropriate next steps to address your situation.

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Customise Your Workshop

Our clients use our professional workshop facilitation service for a wide variety of reasons, e.g. Strategic Planning Workshop, Alliance Planning Workshop, Strategy Workshop, Special Purpose Workshop, etc.

Typically these workshops have involved a number of key personnel (staff, management, stakeholders, shareholders) or a number of firms, who have come together to work through a specific requirement to achieve a specific goal.

We are often required to work with the lead stakeholder to:

  • Plan the workshop (purpose, objective, process and expected outcomes);
  • Develop an appropriate workshop format and agenda (including any required workshop breakout sessions and group activities);
  • Conduct any pre-workshop preparations including background reading or research to assemble relevant information; interviews to gather opinions, requirements and preferences, and then assemble and summarise this information and disseminate pre-workshop;
  • Facilitate a fully interactive workshop to achieve the required engagement of participants and required outcomes (including ensuring breakout sessions and activities are enjoyable, successful and collect the information required)
  • Develop a post-workshop report or document to summarise workshop findings, write-up information collected and/or participate in developing key documents or strategies.

Your workshop and associated outcomes are customised to your specific requirements.

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